What you just tried is the whole product. Nothing in the demo is a mock-up. Tell me how your team works and you get licence options and a price back, from the person who builds it.
No sales funnel, no quote form, no call you have to book first.
How many agents, who hosts it, which parts matter most to you, and when you would like to be live.
I reply with the licence that fits, what it covers and what it costs, usually within one business day.
Your team installs it with the guided installer and the operator guides, or I install it and hand it over working.
A licensed installation of the system in this demo, running where you decide.
Tickets, SLAs and escalations, assignment rules, canned replies, custom fields, work logs, the knowledge base, payments, email-to-ticket, the client portal and every admin tool you clicked through in the demo.
It runs on the hosting you choose, with your own database and file storage. The only things that ever see anything are the services you connect yourself: your mail server, your payment provider, an AI provider. Each one is optional.
The licence is a signed file checked on your own installation. It keeps running without calling out to me, so your helpdesk never depends on my uptime.
Your logo, colours, footer and legal pages, with English, French, Spanish, Persian and Arabic ready to use, right to left included, and an editor for any language you add.
A guided installer, operator runbooks for backups, mail and recovery, and a deployment that updates in place. If you would rather not touch any of it, installation can be part of the quote.
Ask whatever the demo cannot answer: hosting, moving off your current helpdesk, updates, support. If it does not fit your team, I will say so.
The commercial questions the demo cannot answer.
One email to mahdi.hezaveh@icloud.com, answered by the person who wrote the code.